Monday, October 7, 2019
Ways to Improve Group Productivity within a hospital or medical Research Paper
Ways to Improve Group Productivity within a hospital or medical facility - Research Paper Example In analyzing this problems, this paper focuses on the department of admissions,the department of public relations, the department of social work, and the department of medical records which are found in an hospital organization. This paper gives an explanation on the impact of the problems under consideration, and identifies the policies which administrators within the hospital set up need to enact for purposes of ensuring efficiency in meeting the goals of the hospital organization. This is because if administrators do not develop solutions to the problems the organization faces, chances are high that the hospital might fail to provide better health care services to its customers. This paper contains suggestions ofthe best training program that could enhance group productivity. Lorenzi (2004) denotes that training is a method of continuous appraisal, since the medical staff acquires relevant skills that are essential to serve the current health care needs of the organizations custom ers. This paper has a conclusion, and it is a summary of the main points addressed in it. One of the problems facing group productivity within the hospital set up is the conflict that emanate from lack of a clear guideline on the role of members within a collaborative group. For instance, within the admissions department of the hospital, there is a group that coordinates the admission of patients, another group prepares their admission, while another group arranges for any reservation of a patients admission. These are devise roles within the admission departmentand because of a clear guideline on the role of members who are in this unit, a conflict of roles emanate. For instance, the group that coordinates the admission of patients is headed by a team leader; it is this person who assigns duties, depending on the present circumstance. A situation arises when such an individual did not report for work because of personal or official issues. Members of the group will be confused beca use nobody will assign them duties, leading to each of them carrying out tasks that were not meant for them. This therefore leads to a rise of conflict of roles, and its result is inefficiency in meeting the objectives of the admissions department (Lorenzi, 2005). To improve on this problem, it is important for the organization to develop a policy that will guide in assigning roles to the various members of its staff. To effectively implement this policy, the organization must create an office, whose main responsibility is to monitor the performance of employees in relation to their specific tasks, and how they contribute in meeting the objectives of the organization. Another major problem that arose from the research is lack of an effective communication capability amongst the various members of different groups within the hospital organization. This problem can affect all the departments of the organization, which includes the admissions department, the public relations department , the medical records department, the maintenance and engineering department and the department of social work. This is because communication is the key that drives the growth of any department of an organization. For instance, the duties of the department of public relations are to solve the problems of out and in patients. If the department lacks modernized communication gadgets such as computers, they will be unable to effectively offer this service to their customers (Kongstvedt, 1997).The reason to this argument is because of the modernization of the communication
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